Request video recordings

As part of investigations, it is possible to request video recordings from our camera system. Please note that the storage period before the video recordings are overwritten is usually 120 hours as well as our data protection declaration, which you can read at https://www.q-park.de/en-en/datenschutz/. Please fill out all information in as much detail as possible to ensure that your request can be processed quickly and easily. Please also understand that, for data protection reasons, video material or information about it can only be released to authorities as part of an investigation. As a result, we cannot release these to private individuals.

Contact form - data privacy videos

This field is required
This field is required
Phone number is required
E-Mail-Address is required
City and facility is required
Facility is required

Period for camera(s) entrances and exits:

Please specify the period that should be backed up as specifically as possible. Please note that backing up for very long periods of time can lead to queries and therefore delays in the processing of your request. Providing all information specifically saves both you and us valuable working time during which this information would have to be submitted later.
space for any additional information
Notes is required

Period for camera(s) pay machines:

space for any additional information
Notes is required

Period for camera(s) women's parking spaces:

space for any additional information
Notes is required

Period for camera(s) other areas:

Please note that the equipment with cameras in other areas within a parking property is always individual and we cannot guarantee comprehensive video surveillance. Upon request, we will be happy to check the specific conditions in the affected property and give you individual feedback as to whether video recordings are available.
space for any additional information
Notes is required

Upload/download link/type of transmission

Finally, please let us know the type of transmission you would like. You are welcome to provide us with an upload link. Unless you require a specific medium, we will provide you with the video files via an encrypted and secure download link.
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