Products
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Abonnements
Easy and convenient parking with a Q-Park season ticket. Choose a season ticket that's right for you.More info
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Reservation
Reserve your parking space at Q-Park in advance. We'll keep a space reserved just for you! Choose for our affordable and convenient pre-booking solutions today.More information
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Q-Park Pay Business
Are you a business customer looking for a business solution for parking your employees in Germany? Find out more about the Q-Park Pay Business product.More information
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Visitor Parking
Do you often welcome visitors in your company and do not have your own parking spaces to offer your visitors? Learn more about our Visitor Parking.More information
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Park & Fly
You want to fly to your well-deserved vacation and need a parking space at the airport for your car? Book your parking space at Q-Park!More information
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Park & Rail
You want to travel by public transport and need a parking space near the station for your car? Book your parking space near the train station.More information
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Park & Cruise
You want to go on a cruise and not worry about finding a parking space? Reserve a parking space near the port.More info
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Parking in Europe
Are you planning a trip to our European neighbouring countries and don't want to worry about finding a parking space on site? Book a parking space in one of our Q-Park countries now.More info
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What happens to my season ticket if there has been a change of operator?
Please use the contact form and select the reason "Takeover in the event of a change of operator". Our customer service team will contact you.
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I am interested in a season ticket. How can I book one?
You can book a season ticket directly via our online shop. If no long-term parking product is available, you can be placed on the waiting list. Use the following contact form for this purpose.
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How can I cancel my season ticket?
You can cancel your season ticket informally in writing by post to the following address:
Q-Park Operations Germany GmbH
Customer Service Centre
Marktplatz 5-7
41516 Grevenbroich
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How long is the minimum contract period?
Normally, the minimum contract period is 3 months and the termination of your permanent parking space must be carried out with a notice period of two months.
However, there are also different regulations depending on the conclusion of the contract. For this reason, you will find your contract terms in your applicable GTC's. -
What season ticket tariffs are there and how do they differ?
7x24 7 days a week around the clock parking in the selected parking facility
6x24 Monday to Saturday 24 hours a day parking
5x24 Monday to Friday 24 hours a day parking
Night&Weekend Mon. - Thurs. from 7 p.m. - 7 a.m. and Fri. 7 p.m. to Mon. 7 a.m. parking
Office Mon. - Fri. from 7 a.m. - 7 p.m. parking in the selected parking facility
Click here for an overview and detailed explanation
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How can I make changes to my contract data?
Changes can either be made via the Customer Service Centre or you can make changes yourself in your "My Q-Park".
Do you have any other individual questions that have not been answered here?
Your questions were not answered? Please use the appropriate contact forms for your request. You will find these in the FAQs.
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