Request a season ticket
Your advantages at a glance:
| You always have a safe, dry parking space in all weathers.| You have your own fixed parking space of your choice
| You always have access to the car park.
| You can park at a permanently low price.
| You always have a personal contact person.
Stress avoidance
Avoid the excitement and uncertainty of finding a free parking space with your permanently allocated parking space. With a Premium parking space, you can be sure of having a parking space in a known location even when the occupied sign is illuminated.
Save time
Save time with your permanently allocated parking space. If you know your parking space in advance, you no longer have to drive around looking for a free space and can save a lot more time.
And this is how it works
When you sign a contract, you will receive a map of your parking space if you haven't already chosen it beforehand, and detailed instructions and assistance on how to download and log in to the Q-Park app so that you can conveniently and easily drive in and out via number plate recognition and drive directly to your fixed parking space.
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What happens to my season ticket if there has been a change of operator?
Please use the contact form and select the reason "Takeover in the event of a change of operator". Our customer service team will contact you.
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I am interested in a season ticket. How can I book one?
You can book a season ticket directly via our online shop. If no long-term parking product is available, you can be placed on the waiting list. Use the following contact form for this purpose.
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I am a long-term parker and have not received a parking card. What do I do now?
If you have not received a parking card, the only means of access to "your" car park is licence plate recognition. You should have received instructions for this by email. Please download the Q-Park app and log in using the login details you provided when booking. Your subscription will automatically be displayed in the app. Then add your licence plate number in the product. You can find detailed instructions here.
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How can I cancel my season ticket?
You can cancel your season ticket informally in writing by post to the following address:
Q-Park Operations Germany GmbH
Customer Service Centre
Marktplatz 5-7
41516 Grevenbroich
or by contact form. -
How long is the minimum contract period?
Normally, the minimum contract period is 3 months and the termination of your permanent parking space must be carried out with a notice period of two months.
However, there are also different regulations depending on the conclusion of the contract. For this reason, you will find your contract terms in your applicable GTC's.
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What season ticket tariffs are there and how do they differ?
7x24 7 days a week around the clock parking in the selected parking facility
6x24 Monday to Saturday 24 hours a day parking
5x24 Monday to Friday 24 hours a day parking
Night&Weekend Mon. - Thurs. from 7 p.m. - 7 a.m. and Fri. 7 p.m. to Mon. 7 a.m. parking
Office Mon. - Fri. from 7 a.m. - 7 p.m. parking in the selected parking facility
Click here for an overview and detailed explanation -
How can I make changes to my contract data?
Changes can either be made via the Customer Service Centre or you can make changes yourself in your "My Q-Park".
